Terms & Conditions

Last updated: 3 August 2026

By using the Seerua Appliance Care ("Company", "we", "our") website and services, you agree to these Terms & Conditions. Please read them carefully before making a booking.

1. Scope of Service

We provide repair, service and maintenance for AC (Window, Split, Cassette), Washing Machine (Top Load, Front Load, Semi Automatic), RO and Fridge.
The displayed price is an estimated visit/service charge. If a spare part needs to be replaced, that cost will be communicated separately before work begins on-site.
The final price may vary depending on the appliance's actual issue, brand, model and required parts.

2. Booking & Confirmation

Information provided in the booking form (name, phone, address, problem) must be accurate and complete.
A confirmed booking means we will attempt to assign a technician; the exact visit time will be confirmed via call/WhatsApp.
The Company reserves the right to reject or reschedule any booking if the service area or technician availability does not allow it.

3. Payment

Payment is collected only after the technician has completed the service/repair work.
A visit/diagnostic charge may apply if the customer cancels a booking or declines the work after the technician has arrived, unless the fault lies with us.
Payment can be made via cash, UPI, or online mode, whatever is available with the technician.

4. Warranty

Every repair and service comes with a 30-day service warranty, applicable only to the specific issue that was worked on.
The warranty does not apply in cases of misuse, power fluctuations, water damage, or tampering by another technician.
Spare parts warranty will follow the respective manufacturer's policy.

5. Cancellation & Rescheduling

A booking can be cancelled free of charge before a technician is assigned.
Cancelling after the technician has reached your home may incur a diagnostic/visit charge.
To reschedule, contact us via WhatsApp (9389585479) or call.

6. Customer Responsibilities

The address and problem description provided in the booking form must be accurate.
The technician must be given safe and proper access to the appliance.
Any pre-existing damage to the appliance should be disclosed at the time of booking.

7. Limitation of Liability

The Company is only responsible for the booked service. The Company is not liable for any other damage arising from a pre-existing fault or misuse of the appliance.

8. Privacy

Your information (name, phone, address) is used solely for the booking process, technician assignment, and customer support. This information is not shared with any third party unless necessary.

9. Contact Us

For any questions or concerns, contact us on WhatsApp at 9389585479 or email b4india@gmail.com.

10. Changes to Terms

The Company reserves the right to update these Terms & Conditions at any time. The new version will take effect as soon as it is published on the website.